At Free Mind, we collect various types of information to enhance your website experience and provide our services effectively. The information we collect falls into two categories: (1) information provided by visitors and users voluntarily, and (2) information collected automatically through monitoring tools. 1. Information Provided Voluntarily: - Personal Information: When you interact with our website, you may provide us with personal information such as your name, email address, and password for account registration, newsletter subscriptions, or content submission. - Communication Data: We collect any personal information you choose to share when contacting us, providing feedback, leaving comments, or writing product reviews. - Payment Details: If applicable, we collect payment information (such as credit card details) when making purchases or donations. 2. Information Collected Automatically: - Technical Information: We collect your computer's IP address, browser type, device information, and other technical data for analytics purposes and to improve our website's performance. - Usage Data: Our monitoring tools may collect session information, including page response times, page interaction details, length of visits, and the methods used to navigate away from the page. Please note that we do not collect sensitive information like social security numbers or billing details unless necessary for specific purposes and with your explicit consent. We prioritize the security and confidentiality of your personal information and only use it for the purposes stated in our Privacy Policy. If you have any concerns or questions regarding the collection or use of your information, please feel free to contact us at freemind.aryan@gmail.com. We collect information through various methods to ensure a seamless user experience on our website. Here's how we collect information: 1. Voluntary Information: - Contact Forms: When you send us a message or inquiry through contact forms on our website, we collect the personal information you provide, such as your name, email address, and any other details you choose to share. - Purchases: When you make a purchase or transaction on our website, we collect the necessary personal information required to fulfil the order, including your name, address, email address, and payment details. - Newsletter Subscriptions: If you subscribe to our newsletter, we collect your name and email address to send you updates, promotions, and relevant content. 2. Automated Information Collection: - Cookies and Tracking Technologies: We may use cookies, log files, and similar tracking technologies to collect information about your browsing behaviour, preferences, and session data to enhance your website experience and analyse user patterns. Rest assured that we handle your personal information with the utmost care and only use it for the specific purposes stated in our Privacy Policy. We prioritize the security of your data and take appropriate measures to safeguard it. If you have any concerns or questions regarding the collection or use of your information. We collect personal information from our site visitors for several specific purposes, which include: 1. Service Provision: We collect personal information to provide and operate our services, such as processing orders, delivering products, and facilitating transactions. 2. Customer Support: We use personal information to offer ongoing customer assistance and technical support to ensure a smooth user experience. 3. Communication: We may contact our visitors and users with service-related notices, updates, or promotional messages, both general and personalized, based on the provided contact information. 4. Improving Services: We analyse aggregated statistical data and other non-personal information to generate insights and improve our services. This helps us enhance user experiences, tailor content, and develop new features. 5. Compliance: We collect and process personal information to comply with applicable laws and regulations that govern our operations. We respect your privacy and ensure that your personal information is used solely for the purposes mentioned above. We do not disclose or sell your information to third parties without your consent, except where required by law. If you have any further questions or concerns regarding the collection or use of your personal information. We store, use, share, and disclose the personal information of our site visitors following the following guidelines: 1. Storage: - Our company is hosted on the Wix.com platform. Wix.com provides secure data storage, databases, and general applications for our website. - Your data is stored on Wix.com's secure servers behind a firewall to protect against unauthorized access or breaches. 2. Use: - We use the personal information collected to provide and operate our services, facilitate transactions, and offer customer support. - Personal information may also be used to communicate with visitors and users, including sending service-related notices, updates, and promotional messages. 3. Sharing and Disclosure: - We do not sell, rent, or share your personal information with third parties without your consent, except as outlined in this policy or when required by law. - We may share personal information with trusted service providers who assist us in delivering our services or performing necessary functions on our behalf. 4. Third-Party Services: - We utilize third-party services, including payment gateways, to process transactions securely and in accordance with PCI-DSS standards. - These third-party services have their own privacy policies and terms of service, and we recommend reviewing their respective policies for more information. 5. Legal Compliance: - We may disclose personal information if required by law or in response to valid legal requests, such as subpoenas or court orders. - We will also disclose information to protect our rights, enforce our policies, or investigate potential violations or fraudulent activities. We prioritize the security and confidentiality of your personal information and take appropriate measures to ensure its protection. By using our website, you acknowledge and agree to the storage, use, sharing, and disclosure practices described in this Privacy Policy. We communicate with our site visitors through various means, including email, telephone, text messages, and postal mail. The purposes for contacting you may include: 1. Account-related Communication: We may contact you to provide important updates or notifications regarding your account, troubleshoot any issues, or resolve disputes. 2. Transactional Communication: If you make a purchase or engage in a transaction on our website, we may communicate with you to collect fees or monies owed, confirm order details, or provide relevant transaction-related information. 3. Surveys and Feedback: We may reach out to gather your opinions and feedback through surveys or questionnaires to improve our services and better understand your needs. 4. Company Updates: We may send periodic updates about our company, including new offerings, promotions, or relevant news that we believe may be of interest to you. 5. Enforcement and Legal Obligations: We may contact you as necessary to enforce our User Agreement, comply with applicable national laws, or fulfil any agreements we have with you. You have the option to opt out of receiving such messages for marketing or promotional purposes. If you wish to unsubscribe or modify your communication preferences, you can do so by following the instructions provided in the communication itself or by contacting us directly at freemind.aryan@gmail.com. Please note that even if you opt out of marketing communications, we may still contact you for non-marketing purposes related to your account or our services. We value your privacy and strive to communicate with you in a manner that respects your preferences and complies with applicable laws and regulations. We use cookies and other tracking tools on our website to enhance your browsing experience and gather certain information. Here's how we use these tracking technologies: 1. Cookies: Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, analyse website traffic, and provide personalized content. Cookies do not contain personal information unless you choose to provide it. 2. Analytics: We may use analytics tools, such as Google Analytics, to collect information about your usage of our website. This includes your IP address, browser type, device information, and website interactions. The data collected is used to analyse trends, track user behaviour, and improve our website's performance. 3. Third-Party Services: Our website may utilize third-party services, such as social media plugins or advertising networks. These services may also place cookies or employ other tracking technologies to gather information about your interactions with our website and other sites. Please refer to the respective privacy policies of these third-party services for more information on their data collection and storage practices. It's important to note that while we strive to protect your privacy, we do not have control over the cookies and tracking technologies used by third-party services. Their practices are governed by their own privacy policies, which may differ from ours. By using our website, you consent to the use of cookies and tracking technologies as described above. If you prefer not to accept cookies, you can adjust your browser settings to reject them or notify you when they are being used. However, please note that certain features or functionality of our website may be affected. If you wish to withdraw your consent for the collection and processing of your personal information or make changes to the information we have collected, please follow these steps: 1. Contact Us: You can contact us at freemind.aryan@gmail.com to request the withdrawal of your consent or to make any necessary changes to your personal information. 2. Written Request: Alternatively, you can send us a written request via email to freemind.aryan@gmail.com. Please include your name, contact information, and a clear description of the changes you would like to make or the withdrawal of consent. Upon receiving your request, we will promptly review and process it in accordance with applicable privacy laws and regulations. Please note that certain legal obligations or legitimate interests may override your request for withdrawal of consent in some cases. If you have any questions or need further assistance regarding the withdrawal of consent or modifying your personal information, please reach out to us using the contact details provided above. We are committed to ensuring your privacy rights and will address your requests as soon as reasonably possible. We reserve the right to update or modify our privacy policy as needed. It is recommended that you review this policy periodically for any changes. Any modifications or clarifications to the policy will take effect immediately upon posting on our website. If there are any material changes to the policy, we will provide a notification on our website to inform you of the updated version. By continuing to use our website after any changes to the privacy policy, you acknowledge and accept the updated practices regarding the collection, use, and disclosure of your personal information. If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please feel free to contact us using the following information: Email: freemind.aryan@gmail.com We are committed to addressing any inquiries or concerns you may have promptly and ensuring that your privacy rights are respected. Please provide us with your contact details and a clear description of your request, and we will respond as soon as reasonably possible.